Playbook
Gaming Casinos

At a glance

Every Playbook Gaming brand and where it went

Playbook Gaming Limited listed seven domains on its licence, and the Gambling Commission's register now marks all seven as Inactive under account 50122. That does not mean every brand has gone. Three moved to other licensees before the surrender and still trade, three have closed, and Yeeehaaa Bet's domain is inactive.

Each surviving brand is now run by a separate company on a separate licence, with its own terms, complaints route and self-exclusion records. Check the licence number in the site footer against the Gambling Commission register before you deposit.

Did you have an account with a former Playbook site?

Start with the company that operated the brand when you last used it. That is usually where your balance, account history and any self-exclusion sit.

1. Find the licensee. Check old emails, statements or the site footer for the company name and UKGC account number. The table above shows who ran each brand last.
2. Ask for your balance. Contact that company through the brand's website or support email. If your account was formally migrated to a new operator, the successor should be able to confirm where your balance and records now sit. When the Commission suspended BresBet, it confirmed customers could still access their accounts and withdraw funds.
3. Escalate a dispute. Complain to the operator first. If that fails, go to the alternative dispute resolution (ADR) provider named in its terms, an independent service that rules on complaints the operator can't settle.
4. Check your self-exclusion. Don't assume an exclusion set at a brand moved with it to a new licensee; ask the current operator. GAMSTOP, the national self-exclusion scheme, covers participating online operators licensed in Great Britain, whichever company now runs a brand.
5. Watch for lookalikes. Sites using the Rhino Bet, BresBet and BetZone names still appear in search results. If the footer licence number is missing or doesn't match the register, don't deposit.

Former Playbook brands still trading

Three of the seven brands survived the surrender because they had already moved to licences of their own. None of them depends on Playbook Gaming's licence today.

DragonBet

DragonBet is a family-run Cardiff bookmaker with on-course experience, focused on horse racing and football, with a casino on the same account. It has been licensed in its own name, DragonBet Ltd (company 15718764), since 31 July 2024, and still uses the Playbook Engineering platform.

Recent reviews often name live-chat staff who fixed free-bet and settlement queries within minutes. The recurring complaints are withdrawals held during verification checks and no live chat late at night.

Key facts

Planet Sport Bet

Planet Sport Bet is the betting brand of the Planet Sport media group, which also runs Football365, TEAMtalk and Planet Rugby. It has been licensed through Planet Bet Limited (company 13131056), based in Harrogate, since 11 March 2025. The register lists planetsportbet.com as a White Label domain, a standard status for a brand provided under a licensee's account.

The site is sports-led, with a casino on the same account. Its Trustpilot score is low, and recent complaints focus on withdrawals and account checks.

Key facts

Bet Vickers

Bet Vickers displays this access notice from our location. This is a geographical restriction, not evidence that the UK site is closed.

Bet Vickers is the online arm of the Vickers family's betting business in Middleton St George, near Darlington. The vickers.bet domain sat on Playbook's licence, moved to AG Communications in 2024, and now redirects to Bet Vickers. In July 2025 the family's licences moved from Johan Vickers' own account to J R & S Leisure Ltd.

Key facts

Why Playbook Gaming surrendered its licence

Playbook Gaming's customer checks fell short of UK rules for a full year. After reviewing its licence, the Gambling Commission found that between August 2023 and August 2024 the company did not meet its anti-money laundering duties, did not interact with customers at risk of harm as the rules require, and did not identify remote customers properly.

On 10 November 2025 the Commission issued a formal warning and a £250,000 financial penalty, noting that the company had co-operated throughout. On 19 November 2025 Playbook Gaming surrendered all six licensed activities. Trade press reported the surrender as part of a move to a business-to-business model, with Playbook Engineering continuing as a platform supplier.

For specialists: the findings were breaches of paragraphs 2–3 of licence condition 12.1.1, six paragraphs of social responsibility code provision (SRCP) 3.4.3, and paragraphs 1–2 of SRCP 3.9.1. The full decision is on the Gambling Commission register.

Two more licensees on Playbook technology have since left the market. The Commission suspended BresBet Ltd and Bet St George Ltd on 28 August 2026 over suspected social responsibility and anti-money laundering failings. Both surrendered their licences on 4 September 2026.

UKGC-licensed sites on Playbook technology

Playbook Engineering, Playbook Gaming’s parent, still supplies its betting and casino platform to independent bookmakers. The sites below share software rather than Playbook Gaming’s consumer licence. StarSports and McBookie share Star Racing’s account; the four brands therefore represent three operator accounts, with their own terms and complaints routes.

DragonBet and Planet Sport Bet, covered above, also run on Playbook Engineering's platform.

Timeline 2017–2026

Closed former brands

Rhino Bet

Archived screenshot of this closed brand; offers shown are no longer current.

A sportsbook and casino on a single GBP account. The rhino.bet domain appears on the licences of both Playbook Gaming and Sharedbet Limited. Rhino Bet stopped taking bets on 26 March 2025, eight months before Playbook's surrender.

See Rhino Bet sister sites.

BresBet

Archived screenshot of this closed brand; offers shown are no longer current.

A Sheffield racing specialist with casino and bingo on the same account, licensed in its own name from 13 February 2025. The Commission suspended that licence on 28 August 2026, a week before BresBet Ltd surrendered it. Customers can email [email protected] about balances.

See BresBet sister sites.

BetZone

Archived screenshot of this closed brand; offers shown are no longer current.

Rebuilt on the Metric Gaming platform after moving to Gibraltar-registered Richmond Atlantic Ltd in January 2025. Existing accounts were closed at the switch rather than carried over. BetZone announced its closure on 7 December 2025, citing a competitive market.

See BetZone sister sites.

Who is behind Playbook

Three related companies sit behind the Playbook name, and only one of them still holds an active UKGC licence.

Playbook Gaming Limited (company 10889074, formerly GW Gaming Limited) held the consumer licence, account 50122, and surrendered it on 19 November 2025.

Playbook Engineering Limited (company 10516404) has owned more than 75% of Playbook Gaming since May 2020 and supplies the betting and casino platform. Its own UKGC account, 49787, covers gambling software and hosting and remains active.

Sharedbet Limited (UKGC 63635) ran Rhino Bet and NRG Bet and is described by industry sites as Playbook's consumer arm. NRG Bet stopped taking new players in April 2026, and Sharedbet surrendered its licence on 20 May 2026.

Players must be 18 or older. If gambling stops being fun, GamCare, BeGambleAware and GAMSTOP offer free, confidential support.