Alterplay | alterplayuk.com
About these Terms
These Terms and Conditions apply to your use of alterplayuk.com (the Website). They explain what Alterplay provides, how you may use our content, and our responsibilities to you. Please read them before using the Website. If you do not agree with these Terms, you should stop using it.
What Alterplay provides
Alterplay publishes research and comparisons about casino sister sites, operators, ownership groups, licensing and related topics. Our content is available to read free of charge.
We do not run casino games, accept wagers, hold player funds or process withdrawals. We cannot open or manage a gambling account for you, award a casino bonus or decide a dispute between you and an operator. Any gambling service you choose to use is supplied by the relevant operator under its own terms.
Our articles provide general information and editorial assessments. They do not provide personalised legal, financial or tax advice, or promise that gambling will produce a profit.
Age and access restrictions
The Website is intended for adults aged 18 or over. You must not use it if you are under 18. Accessing a casino through one of our links does not establish that you meet its age, location or other eligibility requirements.
Coverage of a brand does not mean it may legally serve customers in your country. An overseas gambling licence does not replace the Gambling Commission licence required to provide remote gambling to consumers in Great Britain. Check the relevant licence and territorial restrictions before using an operator.
Do not use our content to bypass an active self-exclusion, an account restriction or a legal restriction on gambling.
Research and comparisons
We take reasonable care when preparing our research. Ownership, licence status, brand availability and operator policies can change after an article is published or reviewed. A review date records a check at that time; it is not a promise that every detail has been checked again since.
Descriptions of sister sites and casino networks explain the particular relationship identified in an article. Shared ownership, a shared licence holder and shared software are different relationships. None should be treated on its own as proof that accounts, balances, support arrangements, bonus eligibility or self-exclusion settings transfer between brands.
Ratings and comparisons reflect the criteria and information described in the relevant content. They are not guarantees of safety, service quality, winnings or future performance. Our coverage does not include every available operator. Read our Methodology for information about our research approach.
Offers and operator information
Bonus summaries, payment methods, minimum deposits and withdrawal times help readers compare the information available when a page is prepared. Offers may expire, change or be restricted to particular customers. A “Claim Bonus” button directs you to an operator; it does not itself award a bonus or establish eligibility.
Before registering or depositing, check the operator’s current offer conditions, including qualifying deposits, wagering requirements, time limits, excluded payment methods and restrictions across associated brands. Withdrawal estimates may depend on identity checks, processing hours and the payment method used.
The terms applicable to your agreement with the operator govern its service and promotions. This does not remove our responsibility for the accuracy and presentation of advertising or information we publish.
Affiliate relationships and external websites
Some links are affiliate links. If you follow one and complete a qualifying action, such as registering and depositing, we may receive commission from the operator or its affiliate network. Our commercial arrangements are explained in our Affiliate Disclosure.
We do not charge you a fee for following an affiliate link. An affiliate relationship does not give us control over the operator or a right to change its offer conditions. Do not assume that an offer is exclusive or better than other available offers unless this is expressly stated and supported.
External websites have their own terms, privacy notices and security arrangements. We do not operate those websites or guarantee their performance. A link, logo or licence reference does not mean that a regulator or the named organisation endorses Alterplay. Our responsibility for our own content and conduct remains as explained below.
Permitted use and intellectual property
You may browse the Website, share links to its pages and save or print material for personal reference. You may quote short extracts in commentary with appropriate credit and a source link, provided your use is lawful and does not misrepresent our work.
Our original articles, graphics, website design and other protected materials belong to us or our licensors. Third-party names, logos and other materials belong to their respective rights holders. We do not claim ownership of public records or facts simply because we refer to them.
Unless the law allows it or we give permission, you must not republish substantial parts of our content, reproduce our database or sell material copied from the Website. You must not introduce malicious software, attempt unauthorised access, bypass security controls or use automated requests that disrupt the service. Normal search-engine indexing is permitted where it respects our technical controls.
We may restrict access where reasonably necessary to address unlawful activity, a serious breach of these rules or a security threat. Any restriction will be proportionate to the issue.
Reader reports and submissions
If you submit a report, correction or other material, you must have the right to share it. Describe events accurately to the best of your knowledge, identify opinion as opinion, and disclose any relevant commercial connection. Do not submit fabricated experiences, unlawful threats, defamatory material or someone else’s confidential information.
You retain ownership of your original submission. When you expressly submit material for publication, you give us a non-exclusive, royalty-free permission to reproduce it on the Website, make reasonable edits for clarity or length, and retain necessary editorial records. The permission applies worldwide because the Website is accessible internationally. It does not transfer ownership or authorise unrelated advertising use.
We may seek supporting information, decline publication, or remove material that breaches these Terms or cannot be adequately substantiated. Edits will not deliberately change your meaning. A private enquiry is not automatically permission to publish it.
Do not send passwords, payment-card details or identity documents. Remove unnecessary personal information from evidence. Personal data is handled under our Privacy Policy. Contact us if you wish to discuss attribution, correction or removal of a submission.
Privacy and cookies
Our Privacy Policy explains how we handle personal information and describes cookies and tracking. Accepting these Terms does not, by itself, give consent to marketing or to cookies that require consent. Where consent is required, it must be obtained separately and you can withdraw it.
Gambling risk and support
Gambling can cause financial loss and harm. Our research, ratings and comparisons do not remove those risks. Do not treat gambling as income or a way to recover losses. Choosing not to gamble is always an option.
If you are self-excluded, do not open another account to continue gambling. If you are concerned about your gambling or someone else’s, seek support from a specialist service such as GamCare. Alterplay cannot provide counselling, emergency help or administer self-exclusion on your behalf.
Availability and our responsibility
We aim to keep the Website usable and secure, but access may be interrupted for maintenance, technical faults or events outside our reasonable control. We may update or remove content to correct errors, reflect developments or meet legal requirements.
We remain responsible for loss or damage that is a reasonably foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. A loss is foreseeable if it was an obvious consequence or could reasonably have been anticipated when the relevant obligation arose.
We do not reimburse losses arising solely from the outcome of gambling or an operator’s independent actions where those losses were not caused by our own breach or fault. This does not exclude responsibility for our own misleading statements, negligence or other conduct for which the law makes us responsible.
These Terms do not remove or reduce liability for fraud, dishonest misrepresentation, or death or injury resulting from our negligence. They do not restrict any consumer right or other protection that the law prevents us from excluding.
Corrections and complaints
For a question about these Terms, a factual correction or a complaint about Alterplay, use our Contact page. Include the relevant page address, a clear description of the issue and any supporting information, with unnecessary personal details removed.
Complaints about a gambling account, payment or bonus should first follow the operator’s published complaints procedure. Reporting an experience to Alterplay does not open a formal complaint with the operator, replace an applicable dispute-resolution process or suspend any deadline for bringing a claim.
Changes to these Terms
We may revise these Terms to reflect changes in law, the Website’s functions or the way we provide our service. We will publish the revised Terms on this page. Where a change materially affects users’ rights or obligations, we will provide a prominent notice and reasonable advance notice where practicable, unless urgent legal or security reasons require an earlier change.
Changes apply prospectively. They do not retrospectively remove rights that have already arisen or expand permission over an existing submission without any further agreement required by law.
Governing law and your rights
The law of England and Wales governs these Terms. This choice does not take away mandatory consumer protections that apply in your country of residence.
Disputes may be brought in the courts of England and Wales. Consumers retain any legal entitlement to bring proceedings in the courts where they live, including Scotland or Northern Ireland. You do not have to use private arbitration or abandon your right to go to court.
If a court finds a provision unlawful or unenforceable, it will not apply to that extent. The remaining provisions continue to apply where they can operate fairly and lawfully.