Sister Sites Network Profile · 19
| Brand | Operator | Licence Status | Headline Bonus | Last Verified |
|---|---|---|---|---|
| HeySpin | AG Communications Limited | UKGC 39483 — Active | 100% up to £50 + 100 free spins | August 2026 |
| MagicRed | AG Communications Limited | UKGC 39483 — Active | 100% up to £100, 40x wagering | August 2026 |
| Neptune Play | AG Communications Limited | UKGC 39483 — Active | Deposit-match + sports offer | August 2026 |
| Kachingo | AG Communications Limited | UKGC 39483 — Active | Standard AG welcome package | August 2026 |
| Mr Spin | Jumpman Gaming Limited | UKGC 39335 — Active | Bonus varies per campaign | August 2026 |
| Pub Casino | L&L Europe Ltd | UKGC 39264 — Active | 10% real-cash back on losses | August 2026 |
Every site listed holds a valid UKGC operating licence verified against the Gambling Commission's public register. Bonus terms change frequently — always verify the current offer directly on the operator's website before depositing.
Three of the profiled sites share a single UKGC account. That is what "network" actually means in UK gambling — the licence number in the footer, not the branding. For scale, the largest UKGC network is LC International inside Entain plc, running Ladbrokes, Coral, PartyCasino, bwin, and Foxy Bingo. AG Communications is nowhere near that footprint, but applies the same principle at smaller scale: one licence holder, one compliance function, many consumer-facing brands.
HeySpin — Best HeySpin Sister Site for Broad Slots Access

HeySpin launched in 2019 as one of AG Communications' UK-facing slot-first brands. It is registered to AG Communications Limited (Malta company C48328, High Street 135, Sliema), which has held UKGC account 39483 since November 2014. The parent chain moved when Aristocrat Leisure Limited acquired NeoGames in April 2024; NeoGames had acquired Aspire Global in 2022. AG Communications remains the named operator on the UKGC register throughout.
The theme is deliberately generic — slot-forward grid, muted blue-and-yellow, emphasis on the shelf rather than gamification. The catalogue pulls over 1,700 titles from 40+ studios including NetEnt, Evolution, Pragmatic Play, Play'n GO, Microgaming, Pariplay, and Red Tiger, across slots, live dealer, table games, and instant wins.
The welcome offer is modest: 100% match up to £50 with 100 free spins. The wagering multiplier on the match portion is not clearly published in the public terms — a recurring theme in player complaints. Minimum deposit is £10. No no-deposit bonus exists anywhere in the AG network.
Banking uses the standard Aspire cashier: Visa, Mastercard, Apple Pay, PayPal, Skrill, Neteller, and Trustly. Stated withdrawal times are up to 6 days; player reports push considerably longer under KYC re-checks, driving the 1.9/5 Trustpilot rating as of mid-2026. This is a network-wide pattern rather than a HeySpin-only one.
Self-exclusion propagates across every brand on the AG 39483 licence as required by the LCCP Social Responsibility Code — self-exclude at HeySpin and you are simultaneously excluded from MagicRed, Neptune Play, Kachingo, and the rest. It operates on the same principle as the wider Foxy Bingo sister sites network under Entain, where a self-exclusion at one brand blocks every property on the licence.
HeySpin — Verified Profile
| Metric | The HeySpin Profile |
|---|---|
| Operator | AG Communications Limited (Malta C48328) |
| Licence Status | Active — UKGC 39483 (issued November 2014) |
| Network Position | Secondary brand within Aristocrat / Aspire Global portfolio |
| Game Edge | ~1,700 titles from 40+ providers, strong Evolution live suite |
| Payout Pattern | Stated up to 6 days; player reports frequently longer under KYC re-check |
| The Trade-Off | Slow, opaque payout handling and a 1.9/5 Trustpilot record |
| Best For | Slots-first players who prioritise catalogue depth over payout speed |
MagicRed — Top Site Like HeySpin for Live Casino Cashback

MagicRed launched in its current form in 2014 and has been managed by Aspire Global's UK arm since. The licence account, platform, and regulatory backbone are identical to HeySpin's. What differs is the front-end: a deep red visual identity, mid-tier slots and live dealer positioning, and a weekly live casino cashback of 10% up to €20 on weekend live losses.
The welcome bonus is 100% up to £100 with a 40x wagering requirement — a clearer disclosure than HeySpin's own, which is one reason some players cross-shop between the two before depositing. Minimum deposit is £10. The library is broader, at over 3,000 titles when live casino, slots, and table games are combined; the provider mix is functionally identical because both brands draw from the same Aspire aggregator.
Ownership sits with Aristocrat AG UK, a London-based subsidiary from the Aristocrat / NeoGames restructuring; both the brand owner and the platform operator appear on the UKGC register.
This shared-fate pattern isn't unique to AG Communications. Other multi-brand UKGC licence holders show the same collective enforcement exposure — the BV Gaming Limited casinos portfolio, for example, absorbs regulatory risk across BetVictor, Heart Bingo, Parimatch, and its other brands in exactly the same way, and BV Gaming has its own £1.72 million UKGC settlement from 2022 on the licence record. The principle is universal across multi-brand UKGC operators: the licence is the unit of accountability, not the individual brand.
MagicRed — Verified Profile
| Metric | The MagicRed Profile |
|---|---|
| Operator | AG Communications Limited (platform) / Aristocrat AG UK (brand owner) |
| Licence Status | Active — UKGC 39483 |
| Network Position | Long-standing flagship-adjacent AG Communications brand |
| Game Edge | 3,000+ titles including deep Evolution and NetEnt live shelves |
| Payout Pattern | Card 1–3 business days; e-wallet 0–2 days once KYC clears |
| The Trade-Off | Same shared-licence enforcement risk as every other AG brand |
| Best For | Live casino players who value a real weekly cashback mechanic |
Neptune Play — Verified Similar Site to HeySpin for Sports Crossover

Neptune Play is the newest significant addition to the AG Communications UK network, launched in 2024 with an ocean-themed lobby and a full sportsbook integrated alongside the casino. It sits on the same Aspire Global platform and the same UKGC 39483 licence. What sets it apart is the sports vertical: horse racing, football, tennis, basketball, and the standard bet-builder tools next to a slot library reported at over 3,800 titles including sports events.
Casino Guru assigns Neptune Play a Safety Index of 7.9/10 (High) as of mid-2026, slightly below HeySpin's 8.8 — the gap reflects newer complaint history rather than structural difference. Trustpilot tells a harsher story at 1.5/5, dominated by blocked withdrawals, sudden account closures, and support latency. Same themes, network-wide.
The welcome package splits casino-and-sports: casino players get a deposit-match with free spins, new sportsbook customers see a bet-and-get offer. Exact figures shift by campaign. E-wallet withdrawals are Neptune Play's stronger card — 0–2 days on PayPal, Skrill, and Neteller once verified; card payouts run 1–3 business days. Self-exclusion propagates across every AG brand on the 39483 licence exactly as at HeySpin.
Neptune Play — Verified Profile
| Metric | The Neptune Play Profile |
|---|---|
| Operator | AG Communications Limited |
| Licence Status | Active — UKGC 39483 |
| Network Position | 2024 launch; newest major casino-and-sports brand in AG portfolio |
| Game Edge | 3,800+ titles across casino and sportsbook combined |
| Payout Pattern | E-wallet 0–2 days post-KYC; card 1–3 days; heavy KYC re-checks reported |
| The Trade-Off | Trustpilot 1.5/5 dominated by account-closure and withdrawal disputes |
| Best For | Casino players who want a competent sportsbook attached to the same wallet |
Kachingo — Best Gamified HeySpin Sister Site

Kachingo is one of AG Communications' newer casino-only launches, positioned as a lightly gamified alternative to the flagship siblings. It runs the same UKGC 39483 licence, the same Aspire Global platform, and the same responsible gambling backbone. What it adds is a mission-and-reward layer — challenges, drop-and-win network events, and level-based progress systems stitched over the standard game shelf.
Game count, payment methods, minimum deposit, and withdrawal windows all mirror the rest of the AG portfolio — over 1,700 titles, standard cashier, same withdrawal friction reported at every other AG brand. This is a platform and compliance issue at operator level, not brand-level.
The gamified layer at Kachingo is not on the level of the deep-mission structures at some UK bingo-first operators. Players comparing gamified UK experiences will find substantially deeper mission and reward mechanics inside networks like the Gala Bingo sister sites network under Entain, where the bingo community layer has years of iteration behind it. Kachingo's gamification is an overlay rather than a core product.
Kachingo — Verified Profile
| Metric | The Kachingo Profile |
|---|---|
| Operator | AG Communications Limited |
| Licence Status | Active — UKGC 39483 |
| Network Position | Newer AG casino-only launch with a light gamification overlay |
| Game Edge | Standard 1,700+ AG library with quest and mission structures on top |
| Payout Pattern | Same as HeySpin — stated 24–72h, real-world often longer under KYC |
| The Trade-Off | Gamification is thin compared to purpose-built gamified networks |
| Best For | Players who want mission-driven session structure on a UKGC licence |
Mr Spin — Verified Alternative to HeySpin for Mobile-First UK Players

Mr Spin is not a sister site of HeySpin. It sits outside AG Communications entirely, running under Jumpman Gaming Limited on a separate UKGC operating licence (39335). It is profiled here because it fills the same product niche — a mid-tier UK-licensed casino brand under a large white-label network — while offering a completely different operator, platform, and regulatory record.
Jumpman Gaming is one of the biggest white-label networks on the UKGC register, running dozens of consumer-facing brands under a shared licence. Mr Spin sits within this network as a mobile-forward slots and instant-games brand with a cartoon aesthetic; its bingo counterpart on the same licence is Dotty Bingo, and the Dotty Bingo sister sites inventory overlaps directly with the Mr Spin sister sites list — same operator, same licence, same platform, different theming.
Where Mr Spin differs from HeySpin most obviously is payout consistency. Player reports across Trustpilot and Reddit rate Jumpman payouts as more predictable than the AG equivalent, though the network has its own complaints — particularly around bonus-related payout caps and max-cashout rules on free-spin winnings. Bonus structures at Mr Spin lean toward no-wagering free spins on registration, fundamentally different from the deposit-match plus wagering model at HeySpin.
Self-exclusion at Mr Spin propagates across the Jumpman licence, not the AG Communications licence — a player self-excluded at HeySpin can still open a Jumpman-network account unless they are also enrolled in the UK's multi-operator self-exclusion scheme. This distinction is regularly misunderstood.
Mr Spin — Verified Profile
| Metric | The Mr Spin Profile |
|---|---|
| Operator | Jumpman Gaming Limited |
| Licence Status | Active — UKGC 39335 (separate licence from HeySpin) |
| Network Position | One of many Jumpman white-label consumer brands |
| Game Edge | Mobile-first slots and instant games, Jumpman platform providers |
| Payout Pattern | Player-reported payout speed generally faster than AG Communications average |
| The Trade-Off | Bonus caps and max-cashout rules on free-spin winnings are strict |
| Best For | Mobile-first players who prefer no-wagering free spins over deposit matches |
Pub Casino — Cashback-Focused Alternative to HeySpin

Pub Casino belongs to L&L Europe Ltd, another UKGC operator (licence 39264) running a network of British-themed casino brands under a single licence. This is a completely different operator from AG Communications, on a different licence, with a different regulatory record. The full Pub Casino sister sites network under L&L Europe includes All British Casino and No Bonus Casino among others.
The distinguishing feature of the L&L stable is a cashback-and-no-bonus product philosophy: rather than offering deposit-match welcome bonuses with heavy wagering, L&L brands lean on real-cash-back on net losses. Pub Casino's headline offer is 10% weekly cashback with no wagering attached — fundamentally different from the HeySpin welcome economics, and it appeals to players averse to wagering requirements.
Visual identity also differs sharply. Where AG brands sit in a generic international aesthetic, L&L brands lean hard into British visual cues — pub imagery, British motifs, localised messaging. The underlying game library isn't radically different, but the front-end feels notably more UK-specific. Payout speed at Pub Casino is broadly comparable to the better-performing AG brands. L&L Europe's regulatory record on the UKGC register is more restrained than AG Communications' — smaller, less frequent settlements — but the same principle applies: check enforcement history on the UKGC public register before opening an account.
Pub Casino — Verified Profile
| Metric | The Pub Casino Profile |
|---|---|
| Operator | L&L Europe Ltd |
| Licence Status | Active — UKGC 39264 (separate licence from HeySpin) |
| Network Position | British-themed brand in the L&L Europe cashback-focused network |
| Game Edge | Standard UKGC provider mix, real weekly cashback on net losses |
| Payout Pattern | Consistently reported as within stated windows across banking methods |
| The Trade-Off | Smaller total game library than the AG or Jumpman networks |
| Best For | UK players who prefer no-wagering cashback over deposit-match bonuses |
Alterplay's research is built on public records, not real-money testing. The UKGC public register was searched by account 39483 to confirm active status, trading names, and enforcement history (the 2022 £237,600 penalty and the March 2025 £1,407,834 settlement). Companies House and the Malta business registry confirmed the operator's registered entity (C48328) and the parent chain up through Aspire Global and NeoGames to Aristocrat Leisure. Each brand's footer and T&Cs were cross-checked against the register. Platform fingerprinting checked shared cashier, KYC vendor, payment gateway, and lobby-structure signals across HeySpin, MagicRed, Neptune Play, and Kachingo — all four run on the Aspire Global platform. Player-report data across Trustpilot, AskGamblers, Casino Guru, and Reddit was aggregated to identify recurring themes rather than drawing conclusions from any single review.
AG Communications runs roughly thirteen active UK brands under one UKGC licence — mid-tier, larger than a single-brand operator, materially smaller than LC International or Flutter. Two significant UKGC enforcement actions in four years (2022 £237,600 penalty and March 2025 £1,407,834 settlement) both concerned AML and social responsibility failures, and both attached to the licence as a whole. Bonus eligibility is enforced at operator level — claim the HeySpin welcome and you are not eligible for a fresh welcome at MagicRed, Neptune Play, or Kachingo. Game library overlap is substantial because the same Aspire aggregator supplies all sisters. Loyalty programme portability is not a feature — points don't transfer between AG brands. HeySpin sits as a secondary brand: not the flagship (MagicRed has more history) but not experimental either.
Through the first half of 2026, no significant new consumer brands have launched under the AG 39483 licence. Recent major launches (Neptune Play in 2024, further additions through 2024–2025) came before the March 2025 UKGC settlement, and the operator's activity since has focused on remediation rather than new brand rollouts. Five brands were removed from the AG portfolio following the settlement, reducing the network from around eighteen to around thirteen active brands. Reads either as a positive regulatory signal (compliance over growth) or a warning (a compliance posture judged inadequate twice in three years). Both readings are defensible.
| Payment Method | Min Deposit | Max Deposit | Withdrawal Time (Stated / Real) | Fees |
|---|---|---|---|---|
| Visa / Mastercard | £10 | £5,000 | 1–3 business days / often longer | None |
| PayPal | £10 | £5,000 | 0–24 hours / 1–3 days per player reports | None |
| Skrill | £10 | £5,000 | 0–24 hours / 1–2 days | None |
| Neteller | £10 | £5,000 | 0–24 hours / 1–2 days | None |
| Trustly (Open Banking) | £10 | £5,000 | 0–24 hours / 1–2 days | None |
| Apple Pay | £10 | £5,000 | Deposit only | None |
| Bank Transfer | £10 | £5,000 | 3–5 business days / can exceed a week | None |
E-wallets are the most reliable payout option across the network based on aggregated player reports. Trustly and PayPal in particular tend to clear within stated windows once KYC is complete. Bank transfer is the slowest and most likely to encounter secondary verification delays. Withdrawal disputes across the AG network don't usually concern the underlying payment rail — they concern KYC re-checks, source-of-funds requests, and account reviews that hold payouts inside the operator's own system.
| Site | Top 5 Providers | Approx. Game Count | Live Dealer Available |
|---|---|---|---|
| HeySpin | NetEnt, Evolution, Pragmatic Play, Play'n GO, Microgaming | 1,700+ | Yes (Evolution) |
| MagicRed | NetEnt, Evolution, Pragmatic Play, Play'n GO, Red Tiger | 3,000+ | Yes (Evolution) |
| Neptune Play | Pragmatic Play, Evolution, NetEnt, Play'n GO, Pariplay | 3,800+ (incl. sports) | Yes (Evolution) |
| Kachingo | NetEnt, Pragmatic Play, Evolution, Play'n GO, Microgaming | 1,700+ | Yes (Evolution) |
| Mr Spin | Jumpman-network providers, Microgaming, Pragmatic Play | 500+ | Limited |
| Pub Casino | NetEnt, Play'n GO, Yggdrasil, Microgaming, Evolution | 1,000+ | Yes |
Provider overlap across the AG Communications brands is nearly complete. The same aggregator supplies the same games to HeySpin, MagicRed, Neptune Play, and Kachingo, with only minor variations in front-end curation. This is a strong platform-fingerprinting signal — identical settings and branding across four different UK sites almost always indicates a shared operator. The Jumpman network shows the same pattern at greater scale across its own dozens of white-label brands.
AG Communications holds UKGC account 39483, first issued 1 November 2014 and continuously active since. Licence conditions require segregated player funds, mandatory KYC before withdrawal, and full enrolment in the UK's national self-exclusion scheme. All AG brands, including HeySpin, are enrolled in GAMSTOP as a licence condition — a player self-excluded via GAMSTOP is blocked from every UKGC-licensed brand for the duration of their exclusion period.
Enforcement history is the material point on this licence. February 2022 saw a £237,600 UKGC financial penalty for AML shortcomings involving white-label partners. March 2025 brought a £1,407,834 settlement following an investigation that exposed failures in social responsibility controls and AML procedures — specifically, delayed intervention with at-risk players and inadequate customer support for compliance-related account holds. Both actions applied to the licence as a whole, so HeySpin, MagicRed, Neptune Play, Kachingo, and every other AG brand share the enforcement record.
For UK players concerned about problem gambling, the National Gambling Helpline is operated by GamCare and provides free confidential support, and BeGambleAware publishes further information on safer-gambling tools and self-exclusion routes. UKGC-licensed brands, including HeySpin, must offer deposit limits, session-time reminders, reality checks, cooling-off periods, and account self-exclusion.
| Site | Licence Body | UKGC Licence No. | Registry No. | Self-Exclusion Registered | RNG Testing |
|---|---|---|---|---|---|
| HeySpin | UKGC | 000-039483-R-319409-001 | Malta C48328 (AG Communications) | Yes — GAMSTOP | Yes — iTech Labs, eCOGRA |
| MagicRed | UKGC | 000-039483-R-319409-001 | Malta C48328 / Aristocrat AG UK | Yes — GAMSTOP | Yes |
| Neptune Play | UKGC | 000-039483-R-319409-001 | Malta C48328 | Yes — GAMSTOP | Yes |
| Kachingo | UKGC | 000-039483-R-319409-001 | Malta C48328 | Yes — GAMSTOP | Yes |
| Mr Spin | UKGC | Jumpman Gaming — 39335 | Alderney / UK filings | Yes — GAMSTOP | Yes |
| Pub Casino | UKGC | L&L Europe — 39264 | Malta filings | Yes — GAMSTOP | Yes |
Dispute resolution for HeySpin and its sisters routes through IBAS (Independent Betting Adjudication Service). Players who exhaust the operator's internal complaints process can escalate to IBAS for a binding determination.
Not every brand that surfaces in UK search results alongside HeySpin sits inside this UKGC perimeter. Bloody Slots operates under a Curaçao licence rather than a UKGC one; Donbet is licensed by the Curaçao Gaming Control Board and run by Santeda International B.V. Neither appears on the UKGC public register, neither is a sister site of HeySpin or any AG Communications brand, and neither carries the segregated-funds, self-exclusion propagation, or ADR requirements described above. Alterplay's independent coverage of the Bloody Slots sister sites and Donbet sister sites networks documents those operators' own group structures separately — they should not be treated as UKGC alternatives to anything profiled above.
The dominant complaint theme across HeySpin, MagicRed, Neptune Play, and Kachingo is withdrawal delay following verification requests. Trustpilot reviews from 2024–2026 describe a recurring pattern: player requests a withdrawal, the operator triggers a document request, documents are provided, and the withdrawal remains held for days to weeks under further review. It is the largest driver of the 1.9/5 Trustpilot rating at HeySpin (300+ reviews as of mid-2026) and the 1.5/5 at Neptune Play.
Customer support responsiveness is the second theme — slow chat and email replies, inconsistent complaint escalation. Casino Guru's complaint database records multiple formal complaints against HeySpin concerning withdrawal delays, document requests for cards no longer held by the player, and account suspensions during payout processing. Casinomeister has not issued a formal rogue classification against AG Communications but has flagged its regulatory record in commentary on the March 2025 settlement. Reddit threads on r/UKCasinos corroborate the pattern; positive reviews tend to come from players who completed full KYC before their first significant withdrawal and used e-wallets.
| Source | What Players Praise | What Players Criticise |
|---|---|---|
| Reddit (r/UKCasinos) | Deep slot catalogue; reliable game uptime | Withdrawal delays post-KYC; unclear bonus terms |
| Trustpilot (300+ reviews, mid-2026, 1.9/5) | Occasional fast e-wallet payouts under £200 | Held withdrawals; document requests for old cards; slow support |
| AskGamblers | Game variety across the network | Long complaint durations (avg. ~20 days); unresolved payment issues |
| Casino Guru (Safety Index 8.8/10) | High safety index; no fake games flagged | Documented complaints; £1.4m UKGC settlement history |
Strong product on the game shelf, weak execution on payouts and support. The pattern isn't driven by any single brand — it reflects operator-level compliance and customer service posture identified in both UKGC enforcement actions. Players who use HeySpin or its sisters successfully almost always front-load KYC and use e-wallets for withdrawals under £1,000.
Take the HeySpin welcome as a worked example. A £10 deposit unlocks a 100% match, taking the balance to £20, plus 100 free spins. The wagering multiplier isn't clearly disclosed in HeySpin's public terms — itself a red flag. If it follows the AG average of 40x, that means £800 wagering on the £20 bonus before withdrawal, heavy for a £50 headline offer. Free-spin winnings carry their own wagering.
The one-per-household rule applies across the AG 39483 licence — claim the HeySpin welcome and you're not eligible for a fresh welcome at MagicRed, Neptune Play, Kachingo, or any other AG brand. No no-deposit bonuses exist anywhere in the network; HeySpin sister sites no deposit bonus offers do not exist under this operator's structure. Players searching for HeySpin casino sister casinos hoping to find a no-deposit workaround will not find one inside the licensed network.
The cleanest UKGC enforcement record among profiled sites belongs to Pub Casino under L&L Europe. Among the direct HeySpin sister companies, none is materially cleaner than any other — all share the same licence and enforcement history. Strongest player-reported withdrawal times sit at Neptune Play for e-wallet payouts under £500 and at Mr Spin for general reliability. Most portable loyalty programme is arguably MagicRed within the AG stable, though portability network-wide is limited.
Player profile matching: slots-first catalogue-driven → HeySpin or MagicRed; sports and casino in one wallet → Neptune Play; mission-and-quest → Kachingo; mobile-first no-wagering free spins → Mr Spin and the wider Jumpman network; cashback-first who dislikes wagering → L&L Europe including Pub Casino.
Within the AG network, MagicRed is the most defensible choice — longest track record on the licence, deepest game library, clearest bonus disclosure, best-established live casino cashback. HeySpin sits second because MagicRed does what HeySpin does but more of it. Neptune Play is a compelling third for the sports vertical, and Kachingo is the best fit for structured session goals.
Among the verified comparable networks, the two strongest HeySpin alternative choices are Mr Spin (Jumpman) for mobile-first no-wagering play and Pub Casino (L&L Europe) for cashback-driven UK-themed play.
If the goal is to move outside the AG Communications licence entirely, the L&L Europe network is the cleanest pick from this article's shortlist — transparent cashback philosophy, comparatively low regulatory footprint, distinctive British-themed identity. The wider L&L network includes All British Casino and No Bonus Casino alongside Pub Casino, giving players a coherent set of sister-brand options without the enforcement history hanging over AG Communications. Players open to stepping outside casino-first operators altogether should also look at the Lottoland sister sites network, which sits on its own UKGC licence and pairs lottery-betting with a casino product — a genuinely different proposition from anything inside AG Communications, L&L Europe, or Jumpman.
HeySpin and its direct sister sites — MagicRed, Neptune Play, Kachingo, and the wider AG portfolio — are legitimate UKGC-licensed casinos with real product depth. Strong game shelf, competitive provider mix, functional platform, active and audited licence. The negatives are equally real: two formal UKGC penalties in three years for AML and social responsibility failings, poor and consistent Trustpilot data across the network, withdrawal friction as the single most reported issue, and bonus terms that are not always clearly disclosed. Complete your KYC verification immediately after registration to avoid withdrawal delays, and confirm that any active self-exclusion scheme covers every brand on the operator's licence before opening a new account.
Last verified: August 2026